VeracityGate (ABN 77 456 982 100) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) as amended by the Privacy Legislation Amendment (Enhancing Online Privacy and Other Measures) Act 2026, and where applicable, the General Data Protection Regulation (GDPR) and applicable US privacy laws.
VeracityGate is a compliance intelligence service operated by Drew Thompson, registered in Queensland, Australia (ABN 77 456 982 100). We provide compliance gap analysis, remediation services, and ongoing monitoring to businesses in Australia, the United States, and Europe.
Contact: privacy@veracitygate.com | veracitygate.com
We collect the following personal information:
We use your personal information to:
We use the following third-party service providers who process your personal data on our behalf. Each has been selected for their compliance standards and we have or are executing Data Processing Agreements with each:
| Processor | Purpose | Location | Data Processed |
|---|---|---|---|
| Stripe, Inc. | Payment processing | United States | Name, email, payment card details, billing address |
| Zapier, Inc. | Workflow automation - form submission processing and email delivery | United States | Name, email, region, business name, industry, website URL, compliance concern, timestamp |
| Botpress Technologies | AI-powered webchat assistant | United States / Canada | Webchat conversation content, session identifiers |
| Google (Fonts API) | Website typography rendering | United States | IP address, browser user agent (standard web request) |
| Netlify, Inc. | Website hosting | United States | IP address, access logs, session data |
As listed above, some of our service providers are located in the United States. When your personal information is transferred outside Australia, we take reasonable steps to ensure it receives a similar level of protection. For EU residents, transfers to the US are conducted under Standard Contractual Clauses (SCCs) where applicable.
VeracityGate uses automated processing in the following ways:
You have the following rights regarding your personal information:
To exercise any of these rights, contact us at privacy@veracitygate.com. We will respond within 30 days.
We retain personal information for as long as necessary to provide our services and comply with legal obligations:
In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) within 72 hours of becoming aware of the breach, in accordance with the Notifiable Data Breaches scheme.
Our website uses cookies and similar tracking technologies. A cookie consent management system is implemented on veracitygate.com. You can manage your cookie preferences at any time via the cookie settings panel on our website. Strictly necessary cookies cannot be disabled as they are required for the website to function.
If you have a complaint about our handling of your personal information, contact us at privacy@veracitygate.com. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au, or your local data protection authority if you are located in the EU.
We may update this Privacy Policy from time to time. We will notify active subscribers of material changes by email. The current version is always available at veracitygate.com/pages/privacy-policy.html.
These Terms of Service govern your use of VeracityGate services. By purchasing any VeracityGate product or service, you agree to these terms. Please read them carefully.
VeracityGate provides the following services:
Your Deep Scan report will be delivered to your nominated email address following payment confirmation and completion of the intake form at veracitygate.com/pages/deep-scan-intake.html. Delivery is automated and typically occurs within minutes of intake form submission. Delivery times may vary.
The Deep Scan report is generated based on information you provide in the intake form and publicly available information about your business. The accuracy and completeness of your report depends on the accuracy and completeness of your intake responses.
Monthly monitoring subscriptions are billed on a recurring monthly basis via Stripe. You may cancel your subscription at any time - cancellation takes effect at the end of the current billing period. No lock-in contracts apply. To cancel, email support@veracitygate.com.
VeracityGate services, including all reports delivered, do not constitute legal advice. Reports are prepared based on publicly available regulatory information and the details you provide. We strongly recommend engaging qualified legal counsel to review and implement any remediation steps. VeracityGate is not a law firm and is not liable for regulatory outcomes.
If your Deep Scan report does not identify at least one actionable compliance gap, contact us at support@veracitygate.com within 14 days of delivery and we will review your case and make it right.
All reports, templates, and materials produced by VeracityGate are the intellectual property of VeracityGate. Your Deep Scan report is licensed to you for your own business use only and may not be resold or redistributed.
To the maximum extent permitted by Australian law, VeracityGate's total liability for any claim arising from these terms or our services is limited to the amount paid by you for the specific service giving rise to the claim. VeracityGate is not liable for any indirect, consequential, or regulatory losses.
These terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.
The Deep Scan is a digital service delivered upon completion of your intake form. Because the report is generated and delivered immediately upon intake submission, we do not offer refunds once your report has been delivered.
If you have paid but not yet submitted your intake form, contact support@veracitygate.com within 48 hours and we will issue a full refund.
If your report does not identify at least one actionable compliance gap, contact us within 14 days of delivery under our guarantee and we will review your case.
Monthly subscriptions can be cancelled at any time with no penalty. Cancellation takes effect at the end of the current billing period - you retain access to your subscription until that date. We do not provide pro-rata refunds for partial months.
Remediation is scoped and priced per engagement. Refund terms for remediation services will be specified in your individual service agreement.
Nothing in this Refund Policy limits your rights under the Australian Consumer Law. If a service is not delivered as described, or if there is a major failure, you may be entitled to a remedy under the ACL regardless of this policy.
Refund requests and billing queries: support@veracitygate.com